Report Community Issues
When reporting issues, please consider whether the issue is a CDD issue or if it is an HOA issue. Below are some common examples of typical issues and where you should report them.
Please report irrigation issues to Jason Showe, District Manager for any irrigation issues on CDD property, at email@example.com or (407) 841-5524.
If the irrigation issue is on your own property, please report it to Brittany Robberecht, Community Association Manager at firstname.lastname@example.org or 321-549-0951.
Use this image to help gauge if the issue is on CDD property or HOA property.
They need issues reported directly to them so that they can submit work orders to Brightview to get them fixed.
Violation Letters are sent from one of the HOAs (Homeowner Associations), not from the CDD.
Who likes rules? Right? However, when we move into an HOA community, rules are inevitable. Rules that we all contracted to follow and comply with.
Communities that enforce their rules are more likely to maintain their value and are more desirable to potential buyers. Violation letters are written based on the Community Documents we received when we purchased our homes. Only the THHOA and the SFHOA have a violation policy.
A representative from Leland Management performs two site visits per month to perform inspections of the physical appearance and condition of the member’s properties to assess compliance with the Association’s Governing Documents. Leland Management also follows-up on complaints of violations and maintenance issues received from residents, Association members or the Board.
Both Associations have (3) letters that go out. The first letter is simply a friendly reminder. If you disagree with the infraction type, it is important that you contact Leland Management to resolve the issue.
With that being said, any planned new construction, additions, or exterior modification to existing structures or landscaping must first be reviewed and approved in writing by the Architectural Review Board (ARB) which is a part of the MHOA. All plan(s) for such modifications should be submitted to the ARB for approval or disapproval. Submittals and resubmittals of plans shall be approved or disapproved within 45 days after receipt by the ARB of all required plans. The 45-day time period does not begin to run until the ARB has received all plans and documents required so be sure to get confirmation of receipt. The ARB approval or disapproval shall be in writing and shall be accompanied by one copy of the plan either approved or disapproved. Failure of the ARB to respond in writing to any submission or resubmission of any plans within the 45-day period shall automatically be deemed to be an approval.
Submit Community Issue Online
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